Simple, transparent pricing
No hidden fees. No lock-in contracts. No surprises. Just straightforward pricing that makes sense.
Per-transaction pricing
One platform, every payment method. You only pay when money moves.
Every payment method is available on every account. The prices below are what each transaction costs to process.
No setup fee. No monthly minimum. No lock-in.
What's included on every account
No tiers, no upsells, no enterprise gates. Every account gets the full platform.
All payment methods, one account
Direct debit, card, and BPAY are available on every account from day one. Not tiers, not upsells.
Automated recurring billing
Set a schedule per customer or per tier. Failed payments retry automatically with a customer-facing payment link.
Visa, Mastercard, Amex — flat rate
Same 1.5% + 25c domestic-card rate across all three networks. No surcharge on Amex.
3D Secure and PCI DSS compliant
3D Secure 2.0 enabled by default for cards. PCI DSS handled at the platform level — your scope stays minimal.
BPAY with auto-reconciliation
Each customer gets a unique CRN. Payments arrive pre-matched to the right record — no spreadsheet exports.
Free refunds
Refunds incur no transaction fee. When you give money back, you get back what you paid in too.
T+1 settlement on cards
Next-business-day settlement to your Australian bank account. No four-day waits, no surprise holds.
Clean APIs and payment links
Create customers, mandate them, charge them, refund them via simple HTTP. Send a payment link in an SMS or email — same gateway underneath.
Australian support
Real people in your timezone. No overseas call centres, no scripts.
Additional fees
| Recurring customer setup | $2.20 per customer |
| International cards | +1% additional |
| Refund fee | Free |
| Chargeback fee | $25 (waived if won) |
| Setup fee | Free |
| Monthly fee | Free |
| Cancellation fee | Free |
Compare and save
See how much you could save with ElasticPay.
| ElasticPay | Ezidebit | Stripe | Eway | |
|---|---|---|---|---|
| Domestic Cards | 1.5% + 25c | 1.99% + 30c | 1.75% + 30c | 1.75%+ |
| Direct Debit | 88c | 99c | N/A | N/A |
| BPAY | 1.5% + 88c | 0.99% + 99c | N/A | N/A |
| Customer Setup | $2.20 | $2.20 | N/A | N/A |
| Setup Fee | $0 | $0 | $0 | $0 |
| Local Support |
Competitor pricing sourced from public websites as of January 2026. Actual rates may vary.
Enterprise pricing
Processing more than $100,000/month? Contact us for custom rates tailored to your business.
Talk to salesFrequently asked questions
Are there any hidden fees?
No. The prices you see are the prices you pay. No monthly minimums, no statement fees, no gateway fees.
Is there a lock-in contract?
No lock-in contracts. You can cancel anytime with no fees. We earn your business every month.
How fast do I get my money?
Card payments are settled next business day. Direct debit typically settles within 3 business days.
What about international cards?
International cards incur an additional 1% fee on top of the standard rate. This covers the higher interchange costs.
Can I pass fees to customers?
Yes, surcharging is supported. You can pass on payment fees to customers if you choose, within regulatory limits.