Built in Australia, for Australian businesses

Most of the major payment processors operating in Australia are owned overseas. We're not. ElasticPay is Australian-owned, Australian-built, and run by people who use the same banks you do.

Our story

ElasticPay was born from frustration with the complexity and hidden fees that plague the payment processing industry. As business owners ourselves, we knew there had to be a better way.

We set out to build the payment platform we wished existed: one with clear pricing, no lock-in contracts, and support from real people who understand Australian business.

Today, ElasticPay helps businesses of all sizes accept payments the way their customers want to pay - whether that's cards, direct debit, or BPAY - all from one simple platform.

What we stand for

Transparency

No hidden fees, no surprise charges, no fine print. What you see is what you pay.

Simplicity

Payment processing doesn't need to be complicated. We make it easy to get paid.

Partnership

Your success is our success. We're here to help your business grow.

Australian-owned, Australian-built

Most of the major payment processors operating in Australia are subsidiaries of overseas multinationals. The Australian team is a sales and support office; the product roadmap, the engineering, and the executive decisions are made in Dublin, San Francisco, or Amsterdam — on a clock that isn't yours.

ElasticPay is different. Australian-owned, Australian-operated, Australian-headquartered. The decisions that shape the platform — what we build next, how we price, how we respond when something goes wrong — are all made here. By people who use the same banks, file the same BAS, and live with the same regulations as the businesses we work with.

100% Australian-owned and Australian-operated
Product and engineering decisions made in Australia
Australian-based support — real people, your timezone
Funds settled to Australian bank accounts
Built for Australian payment methods — BPAY, BECS direct debit, NPP / PayTo
Compliant with Australian regulations — PCI DSS, AUSTRAC reporting

Headquartered in

Australia

Ownership

100% Australian

Decisions made by

Australian engineering
and product team

In Australian timezones, on Australian working hours.

Security you can trust

We take security seriously. Your customers' payment data is protected with enterprise-grade security measures.

PCI DSS Compliant

The highest level of payment card industry compliance, verified annually by independent auditors.

Bank-Level Encryption

All data is encrypted in transit and at rest using AES-256 encryption.

3D Secure

Additional authentication layer that protects against fraudulent transactions.

24/7 Monitoring

Our systems are monitored around the clock for suspicious activity.